Microsoft Outlook Skills
Microsoft Outlook is much more than an email platform. In schools, it can streamline communication, organise calendars, manage tasks, and automate routine processes.
The Advanced Outlook course is designed to help staff fully utilise Outlook’s features, saving time, reducing errors, and improving organisation and collaboration.
Many staff only use Outlook for basic emailing, missing opportunities to manage their inboxes efficiently, track communications, and coordinate schedules.
This course introduces practical tools such as rules, automated replies, calendar management, distribution lists, and tracking options, helping staff handle communication and planning tasks more effectively. By mastering these features, participants can reduce email overload, stay on top of tasks, and collaborate seamlessly with colleagues.
The course consists of two one-hour sessions. Each session includes a video presentation, downloadable notes, and a short assignment to apply learning. Completion of the sessions and the final assignment leads to the award of an Advanced Outlook Certificate.
Session 1 – Email, Contacts, and Calendar Basics
• Email basics and best practices
• Adding and using contacts • Calendar basics
• Fonts and formatting • Hyperlinks
• Spell check • Recall & replace messages
• Setting up automatic replies • Inbox rules
• Sending and opening attachments
• BCC functionality • Search tools
• To-Do management
This session provides a strong foundation in Outlook, teaching participants to manage emails, contacts, and tasks efficiently while using built-in tools to save time.
Session 2 – Advanced Outlook Tools
• Advanced calendar management
• Controlling spam and junk mail
• Creating or deleting search folders
• Distribution lists • Templates and stationery
• Tracking emails with read receipts
• Using voting buttons • Backup and personal folders
• Password management • Sharing or publishing calendars
Participants learn advanced functionality to organise communications, track and respond to messages effectively, and manage scheduling across teams.
Outcomes - By the end of the course, participants will onfidently manage emails, contacts, and tasks using Outlook; automate routine processes with rules, templates, and voting options; organise and share calendars efficiently, including publishing and backup; track and manage email communications with read receipts and search folders; reduce time spent on email management and improve workflow across teams.
