FAQ Number : T11                                  Latest Update: 10/10/05

Occasionally, a pupil may be pay something towards a trip but the not go. In this case, you will need to process a refund for the student.

If the original receipt was originally logged against a specific student, then the refundmust also be logged against this student. To enter this -

Transaction Entry - Receipts - Refunds

Select the account the cheque related to

Select the student in question,

Under the amount column enter the value of the refund

Select either cash or enter a cheque number

Click on Bank It and select the bank account the refund is coming from

This entry will now appear on your bank statement for reconciling, and the student in question will show as owing.